Returns & Exchanges
At Hats, we want you to be completely satisfied with your headwear, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure your hat is in its original condition with all tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Hat
Place the hat in its original shipping box or a similar sturdy container to prevent crushing or deformation during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing